How long until you will receive your withdrawal?
◆ For your capital safety, and to ensure our withdrawal settlement, we will process withdrawal requests in 24 hours. We will manage all withdrawal request from 15:00-17:00 (UTC+8).
- If you apply for your withdrawal request before 15:00 (UTC+8), your withdrawal can be completed on the same day.
- If you apply for your withdrawal request after 15:00 (UTC+8), your withdrawal will be handled on the following day.
◆ Please note, for large value withdrawal requests, we may employ manual review. It may delay the withdrawal process.
◆ The final withdrawal time may be affected by the confirmation conducted by the Blockchain or your wallet platform.
◆ Please do not disclose your password, official message or verification code to anyone. If you have any questions, feel free to contact our customer service.